Faq

Everything you need to know about Storelib. Can't find what you're looking for? Reach out to our support team.

Getting Started

Storelib is an all-in-one e-commerce platform for creators & entrepreneurs. It allows you to sell digital products, build your link-in-bio page, set up an online store, create product pages, get featured on the marketplace for increased exposure to other buyers and creators & grow an audience and boost your brand, without having to worry about technical stuff or using 6 different tools.

Simply click "Start Selling" or "Sign Up" on our website. You can sign up with your email or Google account. The process takes less than a minute, and you can start setting up your store right away.

No coding skills needed at all. Storelib uses drag-and-drop builders that make it super easy to set up your store, product pages, and OnePage. It's designed to be beginner-friendly — just pick a layout, add your content, and you're live in minutes.

You can have your store up and running in minutes. Create an account, add your first product, customize your OnePage, and you're ready to start selling. No lengthy setup processes or technical configuration required.

Selling & Products

You can sell digital products (e-books, courses, templates, presets, music, software), offer services, showcase your portfolio, set up your link-in-bio, and more. If you create it, you can sell it on Storelib.

Go to your Dashboard, click "Create Product", fill in the details like title, description, and price, upload your digital files, add a thumbnail, and publish. Your product will be live on your store and discoverable on the marketplace.

No, there's no limit on the number of products you can list. Sell as many digital products as you want across all categories.

Yes! You can list products at $0 to offer freebies. This is a great way to build your audience, collect emails, and give potential customers a taste of your work.

Start selling on Storelib alongside your current platform. Upload products, set up your store, redirect links when ready. You can run both simultaneously until you're ready to fully switch.

Payments & Payouts

Payments go directly through Stripe to your bank account. Typically 2 business days. No waiting weeks.

Buyers can pay with credit/debit cards, Apple Pay, Google Pay, and other methods supported by Stripe. We support all major currencies and handle the conversion automatically.

Storelib charges a small platform fee depending on your plan. On the free plan, there's a small transaction fee per sale. Paid plans have reduced or zero platform fees. Stripe's standard processing fees always apply.

In your Dashboard, go to Settings and connect your Stripe account. Follow the simple onboarding flow to link your bank account. Once connected, payouts happen automatically after each sale.

Pricing & Plans

Yes! Storelib has a free plan that lets you start selling right away. You can create products, set up your store, and start making sales without paying anything upfront. Upgrade when you need more features.

Paid plans unlock premium features like custom domains, advanced analytics, reduced transaction fees, priority support, and more customization options. Check our Pricing page for full details on each plan.

Absolutely. There are no long-term contracts or cancellation fees. You can cancel, upgrade, or downgrade your plan at any time from your Dashboard settings.

We offer a generous free plan so you can experience the platform before committing. When you're ready to unlock premium features, you can upgrade instantly with no trial period needed — the free plan itself serves as your trial.

Customization & Branding

Yes. Growth and Professional plans let you connect any custom domain. Your store lives at yourname.com — giving your brand a professional look.

Link-in-bio tools just list your links. Storelib is a complete e-commerce platform. Real product pages, checkout, analytics, email capture. OnePage combines link-in-bio with actual selling power.

Yes. You can customize colors, layouts, fonts, add your logo, banner images, and more using our drag-and-drop store builder. Make your store match your brand identity without touching any code.

OnePage is your all-in-one link-in-bio page powered by Storelib. It combines your links, products, and content into a single beautiful page. Perfect for sharing on social media, in your bio, or anywhere you want to drive traffic.

Marketplace & Discovery

When you publish a product on Storelib, it automatically appears on our marketplace where thousands of buyers can discover it. This gives you free organic traffic and exposure without spending on ads.

Optimize your product titles and descriptions with relevant keywords, add high-quality thumbnails, collect positive reviews, and stay active. Products with better engagement tend to rank higher in search results and recommendations.

Yes. After purchasing, buyers can leave star ratings and written reviews on your products. Positive reviews boost your credibility and help other buyers make decisions.

Support & Account

You can reach our support team through the help section in your Dashboard, or by emailing us directly. We aim to respond to all inquiries within 24 hours.

Currently, each account supports one store. However, you can sell unlimited products across all categories from your single store, and customize it to showcase different product lines.

Absolutely. We use industry-standard encryption, Stripe for secure payment processing, and follow best practices for data protection. Your data and your customers' data are always safe with Storelib.

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